Frequently Asked Questions
Find answers to common questions about memberships, investments, GroxyCoin, security, withdrawals, and support.
What is GroxyBazaar?
GroxyBazaar is a platform that invests member funds into verified grocery operations. Members earn returns through a structured split of cash and shopping wallet credits along with multiple income streams based on membership tiers.
How do memberships work?
GroxyBazaar offers six membership tiers: Basic, Bronze, Silver, Gold, Platinum, Diamond. Each tier has a maximum investment cap and earns returns based on the 60/40 split model. Higher tiers unlock greater earning potential and benefits.
What does the 60/40 split mean?
60% of your invested membership value is available as withdrawable cash, which can be transferred to your bank account. 40% is credited to your shopping wallet to use on the GroxyBazaar platform, encouraging engagement with the marketplace.
How are returns calculated?
Returns are distributed daily through multiple income streams: Daily ROI, Direct Referral Bonus, Matching Bonus, and Level Income. The exact amount depends on your membership tier, investment amount, and referral network activity.
What is GroxyCoin?
GroxyCoin is a utility token designed for members with low or no initial investment. You earn coins by engaging with the platform (e.g., completing tasks, participating in campaigns) and can redeem them as shopping credits on GroxyBazaar.
Is my investment secure?
GroxyBazaar prioritizes transparency and security. All members undergo KYC and AML verification. Accounting records are auditable, and payment processing is encrypted. We follow strict protocols to protect funds and ensure regulatory compliance.
How do I withdraw my cash returns?
Withdrawable cash (60% of your returns) can be transferred to your linked bank account from the dashboard. Withdrawals are processed securely and usually reflect within 1–3 business days.
Can I upgrade my membership?
Yes, you can upgrade via your dashboard at any time. Upgrading increases your investment cap and may unlock higher earning rates and additional benefits.
How can I contact support?
You can contact support via email at support@groxybazaar.com or call us at +44 123 456 7890. For detailed queries, you can also submit a help request through the Help page form.
Are there any fees?
GroxyBazaar does not charge hidden fees. Any applicable service charges or transaction fees are disclosed transparently in your membership dashboard.
Still have questions?
If your question isn’t listed here, reach out to our support team and we’ll help you.